What can consumer's expect from your business?

I realize this post is coming out during the stressful holiday shopping season and that every business is vying for your hard earned dollars to try to make a profit so they can continue to stay in business. They are in the business of exchanging their services/merchandise for your money.

What do you give them in return besides your money? Are you a loyal customer?

 Have you helped this business decrease advertising by sharing your positive experiences or have you caused them to increase their prices due to higher advertising costs because of your failure to support them?

Less than 100 years ago many areas of this country had few choices when it came to shopping. Most of our country was still developing, few choices were available, you could go to the local general store and get everything from flour to the latest fashion (kinda like wal-marts of their time).

What are the store’s doing now to create an experience that makes you want to happily, willingly part with your money?

How is their customer service, do you feel welcome in their business or are you just a wallet and a paycheck for someone? Do employers realize how important their front line employees are?

I am posing these questions as I have read survey after survey of customer’s complaining about poor shopping experiences, and stores complaining about consumer’s only looking for bargains and not caring about the customer experience.

Who is right? Is one group right and the other wrong>

Are we not ALL customers of some business?

For each of us that have a job, do we not deal with at least one other person that is depending on our skill to promote the business we are affiliated with that provides us with a paycheck?

Why are we saying one thing as a customer and then something different when we are at work providing “customer service”?

How is one experience so different from the other? What, if anything can be done differently to change the outcome?

Well, what outcome do you wish to have?

Do you want your children to have the same experiences you have had as a consumer, as an employee?

Who is responsible for the current state of consumer experiences?

Who is responsible for the current state of employee experiences?

Don’t you dare tell me it is the governments fault.

But let’s have a clean, real discussion, working towards the goal of improving relations between business owners/employees/consumers.

So I think I am ready to learn more...

What is "it" that you think you are ready to learn? How to make money? How to be successful? What have you done to lay the foundation for your success?

Who are you listening to? Who or what is your biggest influence?

That is a lot of questions that I have just posed to you, and have you really thought out what the answers are?

Not simple one or two word answers, but deep, thoughtfully crafted answers that are centered around what you really want to achieve in your life.

I have been studying trying to learn how to "break through" to the next level of the "ME" I want to be. There is a lot of information out there, some of it sounds really good, until you dig below the surface and find that it really doesn't take you where you thought you wanted to go.

You can spend a lot of time, energy and money on these programs.

There are Real Estate Gurus, Energy Tapping Gurus, Instant Wealth Gurus, you get my drift, right?
Now I am not in a position to argue if any of these are right or wrong, or if they are valid teachings.
I will tell you right now,I am not in a financial position to prove or disprove any one's claim to any of these techniques. For all I know any or all of them may be plausible, real ways towards wealth and fortune and fame, if, that is what you are seeking.

 I am seeking inner peace, and my own path to success. I help other people become successful, that is how I have always described myself. If you are successful,and I have had any influence in any of your decisions in your journey, I feel like I have contributed, at least a little towards your success and therefore I have always stated that I too am successful. I have always and will continue to believe in this statement. BUT, I have learned there is more to it than that.

And that, my friend, is what I am talking about today.
Have I discussed with you in depth, how I have come this far? And, how I KNOW I have so much more to learn?

I am an observer of life, then I absorb the information, and then figure out how to apply it.

Not all lessons have been pleasant, or easy. No I haven't found out the secret to wealth, but I have figured out how to be happy with what I do have, and to know I have the ability to do more as long as I remain receptive to new thoughts and truths that are real and provable.

Over the last several days I have been observing and absorbing some new (to me) teachings,  and as I disseminate the information and learn to apply it I will share with you what I learn, so that hopefully, together, we can hold each other up in our new found information and grow wiser with the sharing of knowledge and power. Because that is what knowledge is- it is power and when properly used can unleash a whole new set of circumstances and opportunities.

Looking forward to sharing more tomorrow with you, I will be here, will you?